Is PDQ Connect the same as PDQ Deploy?
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No. PDQ Deploy is the on-premises software deployment tool that PDQ (formerly Admin Arsenal) has offered for many years. PDQ Connect is PDQ's newer cloud-native product that combines patching and software deployment with cloud management. PDQ Deploy on-premises continues to exist as a legacy product. PDQ Connect is the intended cloud successor for organizations moving away from on-premises infrastructure.
Does Action1 support macOS and Linux?
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Yes. Action1 supports Windows, macOS, and Linux endpoint patching from the same cloud console. PDQ Connect is Windows-only. For organizations with Mac or Linux endpoints, Action1 eliminates the need for separate patching tools for each OS.
How much does PDQ Connect cost?
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PDQ Connect is priced at $18/device/mo (annual billing), which bundles both PDQ Connect and PDQ Inventory. For 100 devices, that is $1,800/mo or $21,600/yr. Action1's paid plan is $2/endpoint/mo — $200/mo or $2,400/yr for 100 devices. PDQ Connect is 9x more expensive per endpoint than Action1.
Does Action1 have a software deployment package library like PDQ?
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No. Action1 does not offer a pre-built software deployment package library comparable to PDQ's. Action1 supports software deployment via scripts and executable deployment, but IT admins need to create their own deployment scripts for custom applications. PDQ Connect's inherited package library is a genuine advantage for organizations with heavy software deployment workflows.
Can Action1 replace PDQ Deploy?
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For patching and basic software deployment, Action1 can replace PDQ Deploy. However, if you rely heavily on PDQ's pre-built package library for deploying hundreds of applications, you will need to recreate those deployments in Action1 as custom scripts. PDQ Connect is a closer drop-in replacement for PDQ Deploy functionality, while Action1 is a stronger option for organizations prioritizing cross-platform patching and cost.
Is Action1 good for MSPs?
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Yes. Action1 supports multi-tenant environments, allowing MSPs to manage multiple client environments from a single console with separate reporting and policy controls per client. PDQ Connect does not offer MSP multi-tenant management. Action1 paid pricing at $2/endpoint/mo is competitive for MSP use cases.
Does PDQ Connect work with existing PDQ Deploy installations?
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Yes. PDQ Connect and PDQ Deploy on-premises can run in parallel during a migration. Organizations can gradually move clients or environments to PDQ Connect while maintaining existing PDQ Deploy workflows. This coexistence is helpful for IT teams that want a phased migration rather than a full cutover.
Which platform has better reporting?
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Action1 includes compliance reporting aligned to NIST and CIS benchmarks. PDQ Connect includes basic patching and deployment reporting but fewer pre-built compliance framework reports. For organizations that need to report patch compliance against security frameworks, Action1's reporting is more capable.
Does Action1 work without VPN?
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Yes. Action1 is cloud-native — agents connect directly to Action1's cloud infrastructure without requiring VPN or on-premises servers. PDQ Connect is also cloud-native. Both platforms are designed for distributed workforces and remote endpoints that may not be on a corporate network.
Is PDQ Connect worth the price over Action1?
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For Windows-only environments with heavy software deployment requirements, PDQ Connect's package library and inventory depth may justify the premium. For organizations primarily focused on patch management across mixed OS environments, Action1 at $2/endpoint/mo (or free for under 100 endpoints) delivers comparable patching functionality at a fraction of the cost. The $18/device/mo price makes PDQ Connect difficult to justify for patch-only use cases.