Best remote desktop software tools for MSPs in 2026

AnyDesk

Per-user · Cloud · Free trial

AnyDesk is the fastest and lightest remote desktop client on the market — sub-second connection times with a 3MB client, making it the go-to choice for IT teams that prioritize raw connection speed and low-bandwidth performance over enterprise feature depth.

Best for: IT support teams and MSPs (1-25 technicians) that need fast, lightweight remote access across Windows, macOS, Linux, iOS, and Android without the enterprise feature overhead or pricing of TeamViewer.

ConnectWise ScreenConnect

Per-technician · Cloud / On-prem · Free trial

ConnectWise ScreenConnect is the MSP-favorite remote access tool — sub-second connection times, unlimited unattended agents on cloud plans, and an on-premises deployment option that is rare among modern remote desktop products, all at a price point that beats TeamViewer for MSP use cases.

Best for: MSPs and IT support teams (1-50 technicians) that need fast attended support sessions combined with unlimited unattended endpoint access, particularly those already running ConnectWise Automate that w

GoToAssist

Per-technician · Cloud · Free trial

GoToAssist (now rebranded as GoTo Resolve) is a remote support tool from the GoTo family that combines remote access with basic RMM capabilities — strongest for small IT teams that want ticketing, device management, and remote support in a single lightweight platform without the complexity of ConnectWise or Datto stacks.

Best for: Small IT teams and help desks (1-10 technicians) that want remote support with basic RMM capabilities — device monitoring, patch management, and antivirus management — in a single platform without ass

LogMeIn Rescue

Custom quote · Cloud

LogMeIn Rescue is the enterprise remote support platform built for large help desk operations — strongest when the organization needs technician queue management, branded customer-facing portals, multi-session handling, and deep ITSM integration at scale rather than basic remote access.

Best for: Enterprise help desks and large support operations (25+ technicians) that need advanced session management — technician queuing, session transfer between agents, multi-session handling, and branded cu

Splashtop Business Access

Per-user · Cloud · Free trial

Splashtop Business Access delivers the best price-to-performance ratio in the remote desktop category — high-quality remote access with multi-monitor support, file transfer, and session recording at 50-70% less than TeamViewer at equivalent user counts.

Best for: IT teams and MSPs (1-50 technicians) that need reliable remote access with multi-monitor support, high frame rate streaming, file transfer, and session recording at a price point significantly below T

TeamViewer

Per-user · Cloud · Free trial

TeamViewer is the most recognized name in remote desktop access — the default choice for IT teams and MSPs that need cross-platform remote support with device access management, session recording, and enterprise security controls, but pricing has climbed significantly and draws consistent criticism.

Best for: IT support teams and MSPs that need cross-platform remote access (Windows, macOS, Linux, iOS, Android) with enterprise security controls, session recording, device grouping, and integrations with ITSM

Zoho Assist

Per-technician · Cloud · Free trial

Zoho Assist is the remote support tool that delivers the best value within the Zoho ecosystem — attended and unattended remote access with session recording, file transfer, and multi-monitor support at per-technician pricing that undercuts TeamViewer and LogMeIn Rescue by 60-80%.

Best for: Small to mid-size IT teams and MSPs (1-25 technicians) already using Zoho products (Zoho Desk, Zoho CRM, Zoho One) that need remote support and unattended access integrated into their existing Zoho wo