Freshservice
Agent-based · Cloud · Free trial
Freshservice is the strongest choice when a mid-market IT team needs ITIL-aligned service management that is operational within weeks, not months.
Healthcare IT teams need it asset management tools that meet HIPAA requirements, protect PHI, support medical devices and clinical workstations, and integrate with EHR systems without disrupting patient care workflows. These tools are built for regulated healthcare environments.
10 tools in this category.
These tools are part of the it asset management category but may not match the for healthcare it filter above. Worth reviewing if the primary options don't fit.
Agent-based · Cloud · Free trial
Freshservice is the strongest choice when a mid-market IT team needs ITIL-aligned service management that is operational within weeks, not months.
Custom quote · Cloud · Free trial
Asset Panda earns a strong position on the shortlist for mid-market IT teams that need a flexible, user-friendly ITAM platform without per-seat pricing constraints.
Custom quote · Cloud / On-prem
Device42 is the strongest option in hybrid IT infrastructure management when the core requirement is a single platform that covers DCIM, IPAM, ITAM, application dependency mapping, and CMDB without stitching together five separate tools.
Open source · Cloud / On-prem · Free trial
GLPI is the strongest choice when an IT team needs comprehensive asset management and service desk functionality without per-seat licensing fees, and has the technical capacity to self-host and configure an open-source platform.
Agent-based · Cloud / On-prem · Free trial
InvGate Service Management is a well-executed mid-market ITSM platform that earns its place on shortlists through fast implementation, a genuinely intuitive no-code workflow builder, and published pricing that makes commercial evaluation straightforward.
Asset-based · Cloud / On-prem · Free trial
Lansweeper is the strongest choice when a team needs comprehensive, agentless IT asset discovery across heterogeneous environments — IT, OT, IoT, and cloud — without deploying agents to every endpoint.
Custom quote · Cloud / On-prem · Free trial
ManageEngine AssetExplorer is the strongest choice when a team needs structured ITAM with CMDB, software license compliance, and asset lifecycle tracking at a price point that does not require enterprise-level budget approval.
Custom quote · Cloud
ServiceNow ITAM is the strongest choice in the IT asset management category for organizations already committed to the ServiceNow platform, because the integration depth between ITAM, ITSM, CMDB, and procurement creates a unified operational picture that standalone ITAM tools cannot replicate.
Open source · Cloud / On-prem · Free trial
Snipe-IT is the clearest choice when a team needs a cost-effective, transparent IT asset management tool with full ownership of data and no per-asset pricing that scales against them.
Custom quote · Cloud / On-prem · Free trial
SysAid is a solid mid-market ITSM platform whose strongest argument is the integration of asset management and CMDB directly into the service desk experience — something that competitors like Freshservice and Jira Service Management handle less natively.
HIPAA-compliant data handling, PHI encryption at rest and in transit, medical device support (Windows Embedded, IoT), integration with EHR/EMR platforms, and audit logging that meets regulatory review requirements.
There is no official "HIPAA certification" for software. What matters is whether the vendor signs a Business Associate Agreement (BAA), encrypts PHI, provides audit logging, and supports access controls that satisfy HIPAA's Security Rule requirements.
Start with BAA availability, then evaluate medical device OS support, network segmentation capabilities, compliance reporting depth, and whether the tool can operate in air-gapped or restricted clinical network segments.