MSPs need infrastructure monitoring tools tools with multi-tenant architecture, flexible per-client or per-technician pricing, PSA and ticketing integration, white-label options, and NOC-grade alerting that scales across hundreds of client environments without multiplying admin overhead.
15 tools in this category.
These tools are part of the infrastructure monitoring tools category but may not match the for msps filter above. Worth reviewing if the primary options don't fit.
Sensor-based · Cloud / On-prem · Free trial
PRTG is an on-premises infrastructure monitoring platform where everything is a sensor — network interfaces, server metrics, cloud services, IoT devices — giving teams granular control over what they monitor and what they pay for, with published pricing and a permanent free tier of 100 sensors.
Host-based · Cloud / On-prem · Free trial
Checkmk is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Host-based · Cloud · Free trial
Datadog Infrastructure is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud · Free trial
Dynatrace is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Usage-based pricing · Cloud / On-prem · Free trial
Elastic Observability extends the Elastic Stack (Elasticsearch, Kibana, Beats) into infrastructure monitoring with APM and log correlation — strongest for organizations already running Elasticsearch for search or SIEM that want to consolidate observability onto the same data platform without adding another vendor.
Usage-based pricing · Cloud · Free trial
Grafana Cloud is the managed observability platform built on Prometheus, Loki, and Tempo that gives teams enterprise-grade infrastructure monitoring with the visualization depth Grafana is known for — eliminating the operational burden of self-hosting while preserving open-standards portability that proprietary platforms cannot match.
Custom quote · Cloud
LogicMonitor is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud / On-prem · Free trial
ManageEngine OpManager is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · On-prem · Free trial
Nagios XI is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Usage-based pricing · Cloud · Free trial
New Relic is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Host-based · Cloud · Free trial
Site24x7 is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · On-prem
SolarWinds NPM is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Custom quote · Cloud · Free trial
Splunk Observability Cloud (now part of Cisco) provides real-time streaming infrastructure monitoring with sub-second analytics resolution — purpose-built for high-cardinality environments where traditional 1-minute polling intervals miss the performance anomalies that cause outages.
Custom quote · Cloud / On-prem
VMware Aria Operations is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Open source · Cloud / On-prem · Free trial
Zabbix is positioned here as a server monitoring software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Multi-tenant dashboards with per-client isolation, PSA integration (ConnectWise, Autotask, Halo), white-label portals, per-technician or per-endpoint pricing with volume discounts, automated alerting with NOC escalation, and reporting that doubles as client deliverables.
Compare per-technician (unlimited endpoints) vs per-endpoint models. For MSPs managing 500+ endpoints with 2-3 technicians, per-technician pricing is almost always cheaper. Factor in PSA integration costs, add-on modules, and minimum commit requirements.
Some tools serve both markets (NinjaOne, Datto), but MSP-specific features like multi-tenancy, white-labeling, and PSA integration are usually only available in MSP-tier plans. Internal IT tools (Intune, SCCM) lack multi-tenant architecture entirely.
