MSPs need identity & access management systems tools with multi-tenant architecture, flexible per-client or per-technician pricing, PSA and ticketing integration, white-label options, and NOC-grade alerting that scales across hundreds of client environments without multiplying admin overhead.
15 tools in this category.
These tools are part of the identity & access management systems category but may not match the for msps filter above. Worth reviewing if the primary options don't fit.
Usage-based pricing · Cloud · Free trial
Auth0 (Okta-owned) is the developer-first identity platform — strongest for SaaS applications that need customer-facing authentication (CIAM) — but pricing spikes dramatically at scale.
Custom quote · Cloud
CyberArk Identity combines workforce IAM with the leading privileged access management (PAM) platform — the strongest choice when identity and privileged access need to converge.
Per-user · Cloud · Free trial
Cisco Duo is the most popular MFA solution — simplest push-based authentication for users and administrators — but its MFA-first, and full SSO and lifecycle features require higher-tier plans.
Per-user · Cloud · Free trial
Google Workspace provides identity management (SSO, MFA, directory) as part of its productivity suite — strongest for Google-first organizations — but IAM depth is limited compared to dedicated identity platforms.
Device-based · Cloud · Free trial
JumpCloud is positioned here as a endpoint management software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Open source · Cloud / On-prem · Free trial
Keycloak is the dominant open-source IAM — full SSO, MFA, identity federation, and user management — but self-hosted operational burden is the primary cost that commercial alternatives eliminate.
Per-user · Cloud · Free trial
Microsoft Entra ID (formerly Azure AD) is the most cost-effective enterprise IAM for Microsoft-centric environments — included in M365 — but capabilities outside the Microsoft ecosystem lag behind Okta.
Per-user · Cloud · Free trial
miniOrange is a budget IAM provider offering SSO, MFA, and directory integration at significantly lower pricing than Okta — but capabilities, UX, and support quality reflect the price point.
Per-user · Cloud · Free trial
Okta is the market leader in cloud identity — strongest SSO and lifecycle management for multi-cloud, multi-SaaS environments — but per-user pricing with add-on modules makes total cost hard to predict.
Custom quote · Cloud / On-prem
One Identity (Quest Software) covers IAM, IGA, and PAM in a single vendor portfolio — strongest for organizations that want to consolidate identity vendors — but integration between products can feel fragmented.
Per-user · Cloud · Free trial
OneLogin (now One Identity by Quest) offers competitive SSO and MFA at lower per-user pricing than Okta — but the Quest acquisition has slowed product development and created roadmap uncertainty.
Custom quote · Cloud · Free trial
PingOne (Ping Identity) is strongest for large enterprises with hybrid identity requirements — on-premises AD integration with cloud SSO — but complexity and pricing position it as an enterprise-only option.
Custom quote · Cloud
Rippling unifies HR, IT, and identity management — the only platform where hiring an employee automatically provisions their identity, apps, and devices — but its an HR platform with IAM, not an IAM platform.
Custom quote · Cloud
RSA ID Plus (formerly RSA SecurID) is a legacy MFA platform repositioning toward modern identity — strongest for existing RSA SecurID customers — but new buyers have better options.
Custom quote · Cloud
SailPoint is the leader in identity governance and administration (IGA) — access certification, role mining, and compliance — but its focused on governance, not operational IAM like Okta or Entra ID.
Multi-tenant dashboards with per-client isolation, PSA integration (ConnectWise, Autotask, Halo), white-label portals, per-technician or per-endpoint pricing with volume discounts, automated alerting with NOC escalation, and reporting that doubles as client deliverables.
Compare per-technician (unlimited endpoints) vs per-endpoint models. For MSPs managing 500+ endpoints with 2-3 technicians, per-technician pricing is almost always cheaper. Factor in PSA integration costs, add-on modules, and minimum commit requirements.
Some tools serve both markets (NinjaOne, Datto), but MSP-specific features like multi-tenancy, white-labeling, and PSA integration are usually only available in MSP-tier plans. Internal IT tools (Intune, SCCM) lack multi-tenant architecture entirely.
